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Refund for Indie Fest ticket

TKT-184733 · Opened today, 1:42 PM · StubGuys Support

Today

Hi! I bought a ticket for Indie Fest but I see two $50 charges on my card. Can you check?

1:42 PM

charge_screenshot.pngPNG · 412 KB · attached by you

Hi there — I'm Mike from StubGuys Support. So sorry for the trouble!

1:55 PM

I can confirm we have one valid order for Indie Fest on file (#ORD-78432). The other $50 charge looks like a failed/duplicate attempt that should auto-reverse in 3–5 business days.

1:56 PM

I'll keep an eye on this and follow up if it doesn't drop. Anything else I can help with?

1:57 PM